Privacy Policy

1. Data Controller

For the purpose of the General Data Protection Regulation (GDPR) and the Indian Digital Personal Data Protection Act (DPDPA), the data controller is:

2. Information We Collect

A. Personal Data

We collect information that identifies you as an individual, including:

• Contact Information: Name, company name, work email address, and phone number when you fill out our Get in Touch or Book a Demo forms.
• Account Credentials: Usernames and passwords used to access the FuMind Portal.
• Technical Data: IP address, browser type, and request data that may be processed by our hosting infrastructure when you access our website.

B. Industrial & Machine Data

In the course of providing our services (via Fusion or EdgeIoT), we process:

• Machine Metadata: Operational telemetry, sensor streams (ultrasonic, vibration, temperature), and PLC data.

3. How We Use Your Information

We process your data based on the following legal grounds:

• To Provide Services: Fulfilling our contract to deliver AI-driven insights and automated reporting via GenMES.
• Legitimate Interests: Improving our AI models and website performance.
• Compliance: Meeting legal obligations in both the EU and India.
• Consent: Sending marketing communications where you have opted in.

4. Data Residency and Cross-Border Transfers

FuMind serves a global clientele.

• EU Data: Data belonging to users in the European Economic Area (EEA) is primarily stored on secure servers within the EU.
• India Data: Data belonging to users in India is handled in compliance with the DPDP Act 2023.
• Transfers: If data is transferred between our German and Indian operations, we utilize Standard Contractual Clauses (SCCs) or other recognized legal mechanisms to ensure a level of protection equivalent to the GDPR.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Website hosting, form delivery, and other technical providers that process data on our behalf.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

6. Your Rights

Depending on your location, you have the following rights:

• Access & Portability: Request a copy of your data.
• Correction: Ask us to fix inaccurate information.
• Deletion: Request that we erase your personal data (also known as the right to be forgotten).
• Objection/Restriction: Object to processing based on legitimate interests.
• Withdraw Consent: At any time for marketing communications.

To exercise these rights, contact us at support@fumind.ai.

7. Security of Industrial AI Pipelines

We implement enterprise-grade security to protect your manufacturing data, including:

• Encryption: Data is encrypted at rest and in transit.
• Edge Security: EdgeIoT devices utilize secure boot and encrypted communication protocols.
• Access Control: Multi-factor authentication (MFA) for portal access.

8. Cookies and Tracking

This website does not currently use analytics or advertising cookies. If we introduce non-essential cookies or similar tracking technologies, we will provide relevant information and request consent where required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this policy or our data practices, please contact our Data Protection representative: